Question 1

How quickly can you fix my sensor issues?

Accepted Answer

In most cases, we can resolve sensor issues the same day you call. Sensor problems are often caused by misalignment, dirty lenses, or damaged wiring—all of which our technicians can diagnose and repair quickly. For emergency situations, we offer express service and can typically arrive within 1-2 hours. Once on-site, most sensor repairs take 30-60 minutes to complete.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Garage door sensors can malfunction for several reasons. The most common causes include: misalignment from bumps or vibration, dirty or obstructed sensor lenses, damaged or frayed wiring, sun interference (direct sunlight hitting sensors), moisture damage from condensation or flooding, and age-related wear. Regular maintenance can prevent most sensor issues, but our technicians can quickly diagnose and fix any problem you're experiencing.

Question 3

Do you offer financing for new contemporary door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment. We offer flexible financing options through trusted lending partners with competitive rates and terms. Options include 0% APR promotional periods, low monthly payments, and quick approval processes. During your free consultation, we'll discuss all available financing options to find the solution that works best for your budget. Contact us to learn more about current financing promotions.

Question 4

What's included in your maintenance service?

Accepted Answer

Our comprehensive maintenance service includes a full safety inspection, lubrication of all moving parts, hardware tightening, balance testing, spring tension check, safety sensor alignment and testing, weatherstripping inspection, and opener performance evaluation. We also provide a detailed report of your door's condition with recommendations for any needed repairs.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard garage door installation typically takes 3-5 hours, depending on the door type and any customizations. This includes removal of the old door, installation of the new door and tracks, opener installation or reconnection, safety testing, and cleanup. We always complete installations in one visit and ensure everything is working perfectly before we leave.

Question 6

Do you provide warranties on your work?

Accepted Answer

Absolutely! We stand behind every job with our no-hassle guarantee. All labor comes with a 1-year warranty, and manufacturer warranties on parts and doors typically range from 1-lifetime depending on the product. If any issue arises from our workmanship, we'll make it right at no additional cost to you.

Garage Door Leesville

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